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Own Your Feedback
Turn feedback into gold, gather the data you need to grow and put it into action




The Capability Gap
The lack of capability when it comes to making the most of feedback, creates a magnified value gap for team members, leaders and organisations alike.
Employees miss valuable insights for improvement, hindering their professional growth, limiting their potential and sometimes creating a negative perception of their working experience.
Leaders may shy away from delivering the important messages for fear of defensiveness or personal resentment.
And for organisations, the repercussions are far-reaching. Without a culture of receptive feedback, innovation, trust and continuous improvement are held back, costing the organisation bottom line success and high performing talent.
Learning Outcomes
- Learn to embrace feedback as an opportunity for learning and high performance
- Manage emotions when receiving feedback, staying open-minded and using it for growth
- Build questioning skills to gain clarity, perspective and a sense of control
- Understand the importance of giving yourself time and space
- Develop your listening skills when under pressure
Workshop Format


Delivery tailored to participant level


90 mins – 3.5 hours


In person or virtual


25 participants
Indicative Workshop Content
Learning and Development:
A High Performer's Behaviour
LTBS: Listen to the full stop
The Growth Mindset (Dweck)
LCD: Listen Clarify Decide
EFRO Questions: Clarifying and Investigating
Unforgettable Learning Experiences
Turn The Tables
Their peers will also benefit from stepping into the shoes of those trying to deliver such personal feedback, allowing them to empathise with the position of the feedback giver.
Via peer to peer learning and coaching, the learners are also able to identify their own personal development areas to focus on later in the session.
Experience Growth Mindset
They are then transferred over to using the growth mindset so they can define for themselves the different experience that this mindset brings with it – and the advantages that this mindset can bring when applied.
Forum Theatre
With real-time, constructive input from peers, we create realistic scenarios which help participants grow in stature and confidence.
Participants emerge from this session ready to create lasting change, with a renewed appreciation of the positive difference they can make.